Job: Part Time Unit Clerk/Receptionist

The Unit Clerk is responsible for clerical support on the Inpatient Programs. This position has flexible shift requirements. This position will support both Adolescent and Children’s Inpatient Programs, and as such, the Unit Clerk’s workstation will include, but not be limited to, the inpatient unit nursing stations as well as possible answering the phones stationed at the main switchboard. . The Unit Clerk reports directly to the Inpatient Program Manager.

Unit Specific Performance Objectives
1. Answers telephones on units and routes messages accordingly.
2. Functions to communicate with front desk staff, housekeeping, pharmacy, laboratory, and dietary at direction of unit staff regarding unit needs.
3. Files documents in patient charts in fashion consistent with medical records standards; performs basic review of documentation prior to filing to ensure completeness and patient identification.
4. Notifies unit staff in the event documentation is incomplete or requires additional attention.
5. Maintains unit files, mailboxes, bulletin boards, manuals, reference materials and other related areas in a neat and organized fashion.
6. Maintains unit supply of forms and supplies. Submits prepared orders for additional forms and supplies to supervisor for review and authorization.
7. Reviews patient charts routinely during scheduled shift for physician orders and transcribes said orders.
8. Notifies nursing staff of orders requiring nursing double check and notifies unit nursing staff of emergency orders and assists in their transcription.
9. Assists unit staff during visitation periods by giving visitors access through main door to hospital or entry doors to units, ensuring that all other visitation policy and procedures are adhered to, and notifying staff of patient visitors.
10. Escorts visitors to unit door or main door for departure. Notifies unit staff of their departure.
11. Assists Inpatient Program Manager by completing basic tasks associated with administration of Inpatient Program; this includes, but is not limited to, activities related to recruitment and hiring of staff, performance and monitoring of quality management activities and outcomes monitoring , staffing pattern analysis, and patient and family satisfaction.
12. Participates in own performance process.
13. Maintains competence in identified universal core and critical competencies
14. Performs duties to support other programs as assigned by Inpatient Program Manager.
15. Performs other duties as assigned by Inpatient Program Manager.

Minimum Required Education/Experience/Skills
1. High school diploma or equivalent.
2. Maintains excellent telephone skills.
3. Valid Act 34/34 clearances
4. Experience in behavioral healthcare preferred.
5. Computer software skills
6. Maintains competence in identified universal, core and critical competencies.
7. Must meet job competencies within 90 days of hire.
8. The physical demands for this job are as follows:
Light Work - Light work is defined as lifting 20 lbs. maximum and frequent lifting and/or carrying of objects weighing up to 10 lbs. Even though the weight lifted may be only a negligible amount, a job in this category when it requires walking or standing to a significant degree or when it involves sitting most of the time with a degree of pushing and pulling of arm and/or leg controls.