Job: Bi-lingual Customer Service Rep

Growing division is seeking a bi-lingual Customer Service Representative to service customers and their business needs.

The incumbent will provide sales support and will administer the ordering process including sourcing, quoting of price and availability, data input, expediting delivery, problem resolution and follow-up with customers.

Our company offers a competitive salary and benefits package, including a 401(k) profit sharing plan, paid holidays and vacation time. EOE.

Two years experience in Customer Service in an Industrial or Sales setting
High School Diploma/GED
Fluent in Spanish
Purchase order entry experience is required
Strong communication skills are a must
Must be able to multi-task and be detail-oriented
Computer proficiency is required
Prior experience dealing with retail or wholesale customers is preferred
Ability to handle inbound calls, process purchase orders, resolve customer problems, and assist Sales Reps
Polite and courteous phone presence is essential
The desire to work in a customer focused call center environment as part of a team is essential